Roles and Responsibilities:

Administrative Support

Assist in daily office tasks like filing, printing, photocopying, and data entry

Maintain and organize office documents (both digital and hard copy)

Handle basic email correspondence and phone calls

Coordination Work

Help in scheduling meetings and appointments

Coordinate with different departments for smooth workflow

Assist in following up with vendors, clients, or staff as required

Inventory and Supplies

Maintain office supplies and keep stock updated

Raise requests for reordering items when needed

Record Keeping

Maintain attendance registers or logs as required

Update staff or trainee records if assigned

Support to Seniors

Assist reporting managers in preparing reports, presentations, or any assigned tasks

Work under supervision and be willing to learn

Requirements:

Basic knowledge of MS Office (Word, Excel, Email)

Good communication skills

Ability to follow instructions and meet deadlines

Willingness to learn and grow within the organization

Key Responsibilities:

Assist in the setup and operation of CNC machines (lathe, milling, VMC, etc.).

Interpret technical drawings, blueprints, and CAD models.

Support CNC programming using software such as FANUC, Siemens, or Mastercam.

Monitor machining operations to ensure dimensional accuracy and quality standards.

Collaborate with the design and quality teams for process optimization.

Maintain records of machine settings, production data, and inspection results.

Perform basic machine maintenance and report faults or irregularities.

Work on continuous improvement initiatives in cycle time and material usage.

PPC Assistant Job Responsibilities
Campaign Management
1. Assist in creating and managing PPC campaigns for gems and jewelry products.
2. Conduct keyword research and analyze competitor ads.
3. Set up and manage ad groups, ads, and landing pages.

Budgeting and Bidding
1. Assist in managing PPC budget and bidding strategies.
2. Monitor and adjust bids to ensure optimal ROI.
 

Performance Analysis and Reporting
1. Monitor and analyze PPC campaign performance using Google Analytics.
2. Provide regular reporting on campaign metrics, such as CTR, conversion rate, and ROI.
3. Identify areas for improvement and optimize campaigns accordingly.

Landing Page Optimization
1. Assist in creating and optimizing landing pages for PPC campaigns.
2. Ensure landing pages are relevant, user-friendly, and conversion-oriented.

Team Collaboration
1. Work closely with the marketing team to align PPC campaigns with overall marketing strategies.
2. Collaborate with designers and copywriters to create compelling ad creative.

Industry Knowledge
1. Stay up-to-date with the latest trends and developments in the gems and jewelry industry.
2. Apply industry knowledge to optimize PPC campaigns and improve performance.

Key Responsibilities:

• System Monitoring & Maintenance:
• Monitor and ensure the smooth operation of all computer systems, including hardware, software, and networking equipment.
• Perform routine maintenance tasks such as backups, software updates, and system checks.
• Troubleshoot and resolve basic technical issues that arise in the computer systems.
• Inventory & Order Management:
• Manage and update digital records of raw materials, finished jewelry pieces, and finished product stock levels using inventory management software.
• Ensure that inventory data is accurate and up-to-date, minimizing stock discrepancies.
• Assist in processing customer orders, tracking production timelines, and ensuring timely delivery.
• Data Entry & Report Generation:
• Input and maintain accurate records for sales, production, and supplier data.
• Generate regular reports (e.g., sales, stock levels, production output) for management and other departments.
• Assist in analyzing trends in sales and inventory to ensure optimal stock levels.
• Security & Data Backup:
• Implement data security protocols to protect sensitive business and customer data.
• Regularly back up system data to prevent loss of crucial information.
• Coordination with Other Departments:
• Collaborate with the design, production, and sales teams to ensure smooth information flow and support decision-making.
• Provide technical support for any department that needs help with computer systems or software.

Skills and Qualifications:

• Proficiency in Microsoft Office Suite (Excel, Word, etc.) and jewelry management software (e.g., Jewelsoft, QuickBooks for inventory management).
• Basic knowledge of computer hardware and troubleshooting techniques.
• Strong attention to detail and ability to work with large amounts of data.
• Good organizational skills and ability to multitask.
• Strong communication skills to liaise with various departments.
• Prior experience in a similar role in a retail or manufacturing environment (jewelry experience a plus).

Job description:

Job Overview:

Lunawat Gems & Jewellery is seeking an experienced Customer Relationship Manager for a full-time position at our Jaipur location. The ideal candidate will play a key role in maintaining and enhancing our relationships with our diverse clientele. The role requires a strategic approach to customer feedback management, upselling, cross-selling, and customer journey mapping. Familiarity with CRM software, data analysis, and customer retention strategies are essential for success in this dynamic environment.

Qualifications and Skills:

• Proficiency in customer feedback management, ensuring feedback is systematically collected and analyzed to enhance customer satisfaction.
• Expertise in developing upselling and cross-selling strategies to maximize revenue potential from existing clients.
• Ability to map customer journeys effectively, identifying touchpoints and enhancing customer experience.
• Strong data analysis skills to interpret customer data and generate actionable insights for strategic decision-making.
• Experience in implementing customer retention strategies that increase loyalty and long-term engagement.
• Proven conflict resolution skills to address customer issues promptly and effectively, maintaining positive relationships.
• Competence in omnichannel communication, ensuring seamless interactions across various customer communication channels.

Roles and Responsibilities:

• Develop and implement customer relationship strategies to increase customer satisfaction and loyalty.
• Analyze customer feedback and data to guide improvements in customer experience and product offerings.
• Coordinate with sales and marketing teams to execute upselling and cross-selling strategies, maximizing revenue streams.
• Ensure customer journey maps are aligned to enhance the overall customer experience and drive business goals.
• Utilize CRM software to maintain detailed records of interactions, ensuring personalized customer service.
• Lead initiatives aimed at boosting customer retention, leveraging statistical analysis and insights.
• Address and resolve customer complaints in a professional and timely manner to uphold company reputation.
• Collaborate with cross-functional teams to ensure a cohesive and comprehensive approach to customer engagement.

?Fluency in English should be preferred.

Job description

Key Responsibilities:

• Capture high-quality photographs of gemstones, jewelry, and stone-related products.
• Utilize Adobe Photoshop, Video editing & Coral Draw to edit and enhance images, ensuring accurate color reproduction and detail of the gems and stones.
• Retouch photos, correct lighting, and remove backgrounds to highlight the clarity, texture, and beauty of the gems and stones
• Design digital assets for promotional campaigns, including website banners, social media posts, email marketing graphics, and advertisements featuring gems, stones, or jewelry.
• Create visually appealing product catalogs, brochures, and e-commerce images that accurately represent the beauty and unique features of gemstones and jewelry designs.
• Design packaging materials for gemstone and jewelry products, ensuring consistency with brand aesthetics.
• Apply expert-level Photoshop techniques such as layering, masking, color correction, and creating custom filters to enhance gemstones, jewelry, and other design assets.

Skills:

• Proficiency in Adobe Photoshop Illustrator (required), including advanced skills in photo manipulation, retouching, color correction, and image enhancement.
• Experience with gemstones and jewelry design: Experience in working with product photography and design, especially in the jewelry or luxury goods sector.
• Understanding of gemstone properties (e.g., clarity, cut, color, carat) and how to accurately represent them visually in digital formats.

Job Summary:
The HR Assistant supports the HR department with administrative tasks, including recruitment, employee records management, payroll assistance, and compliance. This role ensures smooth HR operations by handling employee queries, assisting in onboarding, and helping with training and safety programs.

Key Responsibilities:

• Assist in recruitment, screening, and onboarding new employees.
• Maintain employee records and update HR systems.
• Support payroll processing and benefits administration.
• Coordinate training programs and track employee certifications.
• Ensure compliance with labor laws and company policies.
• Assist with employee relations, performance management, and workplace safety initiatives.

Qualifications:

• High school diploma (degree in HR preferred).
• Previous HR or administrative experience (manufacturing preferred).
• Strong organizational, communication, and computer skills.
• Ability to maintain confidentiality and attention to detail.

Job description

Position Overview

The CRM Manager will be responsible for developing, implementing, and optimizing our customer relationship management strategy. The ideal candidate will be proficient in CRM software, data analysis, and customer segmentation to drive customer engagement, retention, and loyalty. This individual will work closely with sales, marketing, and customer service teams to ensure customer satisfaction and growth.

Key Responsibilities

• CRM Strategy & Planning:

Develop and execute CRM strategies to enhance customer engagement, loyalty, and retention.

• Data Analysis & Insights:

Analyze customer data to identify trends, behaviors, and opportunities for improved targeting and segmentation.

• CRM System Management:

Oversee the day-to-day operations of the CRM system, ensuring accurate data entry, maintenance, and system updates.

• Customer Segmentation:

Segment customers based on behavior, demographics, and preferences to develop targeted campaigns and communications.

• Campaign Execution & Automation:

Plan and execute CRM-driven marketing campaigns (e.g., email, SMS, loyalty programs) using automation tools.

• Collaboration with Teams:

Work with sales, marketing, and customer service teams to align CRM strategies with business objectives and deliver a seamless customer experience across touchpoints.

• Reporting & Performance Metrics:

Measure and report on CRM performance, analyzing KPIs such as customer lifetime value (CLV), churn rate, and engagement rates.

• Customer Retention & Loyalty Programs:

Develop and manage customer retention programs (e.g., loyalty programs, personalized offers) to increase customer lifetime value.

• Continuous Improvement:

Stay updated on CRM best practices, industry trends, and new technologies to continuously improve CRM effectiveness.

Skills & Qualifications

• Education:

Bachelor’s degree in Marketing, Business Administration, or related field. A Master’s degree or certifications in CRM management or digital marketing is a plus.

• Experience:

Proven experience (typically 3+ years) in CRM management, marketing, or customer relationship roles, preferably in [industry].

• CRM Software:

Strong knowledge of CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or others.

• Analytical Skills:

Ability to analyze customer data, identify trends, and create actionable insights for improved engagement and business outcomes.

• Communication Skills:

Strong verbal and written communication skills to collaborate effectively with internal teams and external stakeholders.

• Project Management:

Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.

• Technical Skills:

Familiarity with marketing automation tools, data analytics, email marketing platforms, and customer segmentation techniques.

Job Overview:

We are looking for a Quality Assurance Manager to join our team at Lunawat Gems in Jaipur. The role involves overseeing and ensuring the quality of our gemstone products, working closely with the production team to maintain high standards.

Responsibilities:

• Monitor and inspect the quality of gemstones and jewelry products.
• Ensure products meet the required quality standards before delivery.
• Perform regular quality checks and audits to maintain product consistency.
• Collaborate with the production and design teams to improve product quality.
• Maintain detailed records of inspections and quality reports.
• Train and guide the team to maintain high-quality standards.

Requirements:

• Experience: A minimum of 3 years of experience in Quality Assurance in the gems industry, manufacturing, or jewellery industry is preferred.
• Location: Candidate must be based in Jaipur.
• Skills:
  • Excellent communication skills (both verbal and written).
  • Strong understanding of quality standards in the gems industry.
  • Ability to analyze and solve quality-related issues.
     
• Gender: Open to both female and male candidates.
• Working Conditions: Comfortable working onsite at the Sitapura location.

Key Responsibilities:

1. Production Management

Plan and execute daily/weekly/monthly production schedules.

Ensure optimum utilization of manpower, machinery, and materials.

Monitor production output and adjust schedules as needed.

Resolve production-related issues in real-time.

2. Quality Assurance

Ensure products meet quality standards and specifications.

Coordinate with the Quality Control team to resolve quality issues.

Maintain records of rejections, defects, and take corrective/preventive actions.

3. Team Leadership

Supervise and guide production line staff and operators.

Assign tasks and monitor performance.

Conduct training sessions on safety, quality, and process improvements.

4. Maintenance Coordination

Ensure machines are in good working condition.

Coordinate with maintenance teams for preventive and breakdown maintenance.

5. Safety and Compliance

Implement and enforce safety protocols and policies.

Ensure compliance with industry standards and regulations (e.g., ISO, OSHA).

6. Reporting & Documentation

Maintain production reports, shift logs, and inventory records.

Report production metrics (output, downtime, efficiency) to management.

7. Continuous Improvement

Identify areas of improvement in processes, tools, and methods.

Participate in lean manufacturing, 5S, Kaizen, or Six Sigma initiatives.

Key Skills Required:

Strong leadership and team management

Good understanding of production planning and control

Knowledge of manufacturing processes, equipment, and materials

Analytical and problem-solving abilities

Effective communication and coordination.

Job Role:

We are looking for a detail-oriented and creative Photography Editor with a strong eye for color, composition, and jewelry aesthetics. You’ll be responsible for editing high-quality images that reflect the precision and beauty of our products.

Key Responsibilities:

• Edit, retouch, and color-correct product images (primarily jewelry) for e-commerce, catalog, and marketing use
• Work with photographers and marketing teams to maintain a consistent brand look
• Remove backgrounds, adjust lighting, and enhance image clarity while preserving detail
• Ensure high-resolution outputs for print and web platforms
• Organize and manage a library of edited and raw images
• Meet deadlines and maintain high-quality standards

Requirements:

• Proven experience in product photo editing (jewelry editing preferred)
• Strong command of Adobe Photoshop, Lightroom, and other photo-editing tools
• Excellent eye for detail, color balance, and composition
• Ability to work efficiently in a fast-paced environment
• Portfolio showcasing editing and retouching skills is a must

Job Purpose:

The Store Keeper is responsible for receiving, storing, issuing, and managing materials, tools, equipment, and products used in the manufacturing process. The role ensures that accurate stock records are maintained and that inventory levels are adequate to meet production requirements.

Key Roles and Responsibilities:

1. Material Handling & Inventory Management:

Receive incoming materials and verify them against purchase orders or invoices (quantity and quality).

Properly tag, label, and store materials in designated locations.

Maintain accurate inventory records using manual registers or inventory management software (e.g., ERP).

Conduct regular physical stock checks and reconcile discrepancies.

2. Issuance & Documentation:

Issue raw materials, consumables, or tools to production as per request slips or job cards.

Ensure proper documentation (issue slips, GRNs, bin cards) is maintained and filed correctly.

Track materials issued to and returned from production.

3. Stock Monitoring & Replenishment:

Monitor minimum and maximum stock levels and raise requisitions for reordering materials in a timely manner.

Alert purchase or procurement teams about low stock or urgent requirements.

4. Housekeeping & Safety:

Ensure the store is clean, organized, and free from hazards.

Follow proper handling and storage protocols for chemicals, hazardous, or fragile items.

Adhere to safety and environmental regulations.

5. Coordination & Reporting:

Coordinate with purchase, quality control, accounts, and production departments for smooth material flow.

Provide daily/weekly/monthly stock reports to the supervisor or manager.

Assist in internal and external audits of inventory.

6. Record Keeping & Compliance:

Maintain updated stock registers, inward/outward logs, and vendor records.

Ensure that storage procedures comply with ISO, 5S, and company policies.

Roles and Responsibilities:

Supervision of Cutting Process

Oversee the daily cutting (katai) operations ensuring accurate and timely cutting of fabrics/materials as per production schedule

Ensure that all cutting is done according to the specifications, patterns, and quality standards

Team Management

Supervise, guide, and coordinate the cutting team members

Assign tasks to cutters and helpers and monitor their performance

Provide training and support to new or junior workers

Quality Control

Inspect cut pieces for defects or errors and ensure quality standards are maintained

Report and rectify any deviations from quality or process guidelines

Material Handling

Ensure proper handling and stacking of cut pieces for the next stage of production

Coordinate with inventory/warehouse for raw material availability and usage

Safety and Cleanliness

Ensure the cutting area is safe, clean, and organized

Enforce safety procedures and the use of protective equipment by workers

Reporting and Documentation

Maintain records of daily cutting output, wastage, and manpower

Report any production delays, issues, or resource needs to the production manager

Skills Required:

Good knowledge of cutting techniques and machinery

Ability to manage and motivate a team

Attention to detail and commitment to quality

Strong organizational and communication skills

Ability to work under pressure and meet deadlines

Job Description - MIS Executive

Skills Required:

? Hire a Data Management Executive (DME) who is good with EXCEL

? He should have good knowledge of different Excel Formulas

? He should have knowledge of Macros, if possible

? Thorough Knowledge of Excel or Google Sheets

? Should know Pivot Tables

? A background in Mathematics will help 

?? Roles & Responsibilities of Tayari Incharge

1. Material Readiness

Ensure availability of all raw materials, tools, and consumables required for production.

Coordinate with the stores and procurement department for timely material issuance.

Check the quality and quantity of materials before handing over to production.

2. Job Card & Documentation

Verify job cards, work orders, and other production documentation for completeness and accuracy.

Ensure all necessary instructions, technical specifications, and drawings are attached.

3. Machine & Tool Preparation

Confirm machines and tools are set up and calibrated according to the production plan.

Ensure required jigs, fixtures, dies, or molds are ready and in good condition.

4. Coordination with Departments

Liaise between production, planning, quality control, maintenance, and stores.

Communicate production readiness status to the production supervisor or manager.

5. Manpower Allocation Support

Support the production supervisor in allocating appropriate manpower for specific tasks.

Provide skill-based task assignment inputs when required.

6. Quality Assurance Before Start

Ensure pre-production quality checks (PPC, material inspection, etc.) are done.

Coordinate with the quality control department to resolve any issues before production starts.

7. Daily Reporting

Maintain daily preparation reports.

Update supervisors or production heads about the status of each job.

8. Housekeeping & 5S Compliance

Ensure work areas are clean, organized, and follow 5S principles.

Monitor and report any safety or compliance issues.

9. Problem Solving

Identify and resolve preparation bottlenecks (material delay, tool unavailability, etc.).

Suggest process improvements in the preparation stage to reduce downtime.

10. Training and Guidance

Train new preparation staff on standard procedures and safety norms.

Ensure SOPs are followed strictly by all team members.

? Skills Required

Good understanding of manufacturing processes.

Strong coordination and communication skills.

Basic knowledge of tools, machines, and production documents.

Attention to detail and ability to troubleshoot issues.

.

1. Grading and Classification:
   • Color Grading: Assorters must accurately assess the color of gemstones, which can significantly affect their value. They use standardized color grading systems to determine the hue, tone, and saturation of each stone.
   • Clarity Grading: The presence of inclusions or blemishes can lower a gemstone’s value. Assorters examine stones under magnification to identify and grade these imperfections.
   • Size and Shape Classification: Stones are sorted according to their size and shape to ensure uniformity in the final piece. This involves precise measurement and a good understanding of geometric principles.
2. Matching Stones:
   • Consistency in Color and Clarity: For pieces like earrings or multi-stone rings, it’s crucial that gemstones match as closely as possible. Assorters meticulously select stones that are consistent in color and clarity.
   • Symmetry: Especially important for pieces like earrings, where any asymmetry can be glaringly obvious. Assorters ensure that paired stones mirror each other perfectly.
3. Quality Control:
   • Inspection: Each gemstone is inspected for any defects or irregularities that might compromise the quality of the final product.
   • Documentation: Assorters maintain detailed records of each stone’s characteristics, which is essential for both quality control and valuation purposes.
4. Collaboration with Other Professionals:
   • Designers: Assorters work closely with jewelry designers to understand their vision and help select the best stones for each piece.
   • Gemologists: While gemologists provide detailed analyses of gemstones, assorters use this information to categorize and match stones effectively.

Key Responsibilities:

Create detailed and accurate 3D CAD models of rings, necklaces, bracelets, earrings, and custom pieces using software such as Rhino, MatrixGold, ZBrush, or 3Design.

Interpret 2D sketches, design briefs, or concepts into 3D renderings suitable for prototyping and production.

Collaborate with jewellery designers, gemologists, and production teams to ensure design feasibility and manufacturing compatibility.

Make design modifications based on feedback or technical requirements.

Generate photorealistic renderings for client presentations or marketing use.

Prepare technical drawings, including measurements and material specifications for production.

Ensure models are suitable for 3D printing or CAM (Computer-Aided Manufacturing) processes.

Maintain an organized database of CAD files and design assets.

Stay updated with trends in CAD technology, jewellery fashion, and manufacturing techniques.

Strong understanding of jewellery construction, materials (precious metals, gemstones), and manufacturing processes (casting, CNC, 3D printing, etc.).

Familiarity with rendering software such as KeyShot, V-Ray, or Blender is a plus.

Experience working in high-end or custom jewellery.

Knowledge of stone settings and technical tolerances in jewellery production.

Understanding of quality standards and finishing techniques in jewellery.

Key Responsibilities

Setting up and operating CNC machines—including lathes, milling machines (VMC), and turning centers.

Interpreting mechanical and engineering drawings, schematics, and blueprints.

Programming or assisting with G-code/M-code inputs or using CAM software.

Monitoring machine operations, adjusting feeds/speeds for quality.

Inspecting machined parts using precision instruments (calipers, micrometers, height gauges).

Performing routine maintenance and maintaining production logs.

Following all safety and quality protocols rigorously.

Overseeing process optimization, lean manufacturing practices, and quality standards.

Troubleshooting technical or production issues and collaborating on solutions.

Designing fixtures, evaluating fixture adequacy, and supporting CAM/CAD integration efforts.

Key Responsibilities:

Market Coordination & Support

Assist sales and marketing teams during market visits and fieldwork.

Coordinate product promotions, trade activities, and in-store visibility in collaboration with channel partners.

Provide support during product launches and customer outreach programs.

Market Intelligence & Research

Collect and report competitor information (pricing, promotions, packaging, etc.).

Monitor market trends, customer preferences, and new product performance.

Assist in conducting customer satisfaction surveys and feedback analysis.

Customer Interaction & Relationship Management

Support sales representatives in managing customer relationships.

Maintain customer visit records and follow-up schedules.

Assist in addressing customer complaints or inquiries in coordination with internal departments.

Reporting & Documentation

Prepare daily/weekly/monthly field activity reports.

Document competitor activities, sales data, and market feedback.

Support data entry and CRM system updates.

Sales Support

Assist in preparing promotional materials, samples, and product displays.

Track sales team performance metrics and maintain sales records.

Coordinate with logistics to ensure timely product availability during market activities.

Key Responsibilities:

Quality Inspections and Testing:

Perform regular inspections and tests of raw materials, in-process components, and finished goods.

Ensure that products are manufactured in compliance with internal and external quality standards and regulations.

Conduct visual, mechanical, and chemical testing as required by the product specifications.

Data Analysis and Reporting:

Collect, analyze, and interpret data to identify trends, defects, and areas of improvement in the production process.

Prepare detailed reports on quality metrics, testing results, and corrective actions taken.

Provide regular feedback to production teams regarding quality issues and recommendations for improvement.

Non-Conformance Management:

Identify defects and non-conformances in products and materials.

Implement corrective and preventive actions (CAPA) to address issues and prevent future occurrences.

Communicate and collaborate with various teams to resolve quality-related problems.

Process Improvement:

Collaborate with engineering and production teams to identify opportunities for process improvements.

Support the development and implementation of new quality control processes and systems.

Assist in the design and optimization of testing procedures to improve efficiency and accuracy.

Documentation and Compliance:

Maintain accurate records of inspections, test results, and corrective actions.

Ensure compliance with regulatory requirements, industry standards (e.g., ISO 9001, ISO 14001), and company policies.

Assist in audits and ensure that all documentation is up-to-date for internal and external inspections.

Training and Support:

Provide training to production staff on quality standards and procedures.

Offer technical support to the production team to troubleshoot quality issues and ensure consistency.

Foster a culture of continuous improvement and quality awareness throughout the organization.

Qualifications:

Education: Bachelor’s degree in Engineering, Manufacturing, Quality Management, or related field (preferred). Relevant certifications in Quality Assurance (e.g., Six Sigma, ISO certifications) are a plus.

Experience: Minimum of 2-3 years of experience in quality control or quality assurance within a manufacturing environment.

Skills:

Strong understanding of manufacturing processes and quality standards.

Proficiency in data analysis tools (e.g., Excel, Minitab) and quality management software.

Knowledge of ISO standards (ISO 9001, ISO 14001, etc.).

Strong problem-solving skills and attention to detail.

Ability to work independently and as part of a team.

Excellent communication skills (both written and verbal).

Desired Skills:

Strong communication and interpersonal skills to work with various departments.

Knowledge of Lean Manufacturing principles and Six Sigma methodology.

Ability to interpret technical drawings, blueprints, and specifications.

Proficiency with automated inspection equipment (if applicable).

Job Description: We are seeking a proactive and highly organized Executive Assistant to provide administrative support to our senior leadership team. The ideal candidate will have a keen eye for detail, exceptional communication skills, and the ability to effectively follow up on important tasks and projects. This role requires someone who is comfortable in a fast-paced environment, anticipates the needs of the executive team, and demonstrates the ability to track, follow up, and ensure the completion of tasks and deadlines. 

Key Responsibilities:

 • Administrative Support: Manage and maintain executives' calendars, including scheduling meetings, appointments, and travel arrangements. 

• Follow-Up Management: Proactively follow up on pending tasks, ensure deadlines are met, and communicate status updates to executives. 

• Communication Liaison: Serve as the primary point of contact for internal and external stakeholders, handling phone calls, emails, and correspondence.

 • Meeting Preparation: Prepare agendas, materials, and presentations for meetings; take minutes and track action items. 

• Project Coordination: Assist in coordinating and tracking the progress of ongoing projects and tasks. 

• Document Management: Handle sensitive and confidential documents, ensuring they are filed and stored appropriately. 

• Problem Solving: Anticipate challenges and proactively seek solutions, ensuring smooth operations in the executive's day-to-day activities.

Key Responsibilities:
•    Monitor and control access to the factory premises for employees, visitors, and vehicles.
•    Conduct routine patrols across the facility, including production units, storage areas, and entry/exit points.
•    Operate and monitor surveillance systems such as CCTV cameras and alarm systems.
•    Maintain accurate records of visitors, vehicles, and daily security logs.
•    Respond to and report any suspicious activity, security breaches, or emergencies.
•    Ensure fire safety equipment is maintained and assist in emergency evacuation drills.
•    Perform physical checks of staff, materials, and vehicles when required.
•    Enforce company policies regarding safety, conduct, and restricted areas.
•    Coordinate with local police or emergency services in case of incidents.
•    Provide support during employee shifts, product dispatch, and after-hour operations.
______________
Requirements:
•    Prior experience in a gemstone or high-value product environment is an added advantage.
•    Physically fit and alert, with the ability to work in shifts (day/night/rotational).
•    Basic knowledge of fire safety and emergency response procedures.
•    Good communication skills and ability to maintain professional conduct at all times.
 

Key Requirements:

• Good communication skills
• Average spoken English
• Strong written and reading skills in English
• Ability to follow up and coordinate processes
• Organized and responsible in task management

Role Highlights:

• Coordinating between departments for smooth CRM operations
• Maintaining records and updating reports
• Communicating with internal teams and customers as required
• Supporting the CRM team in handling day-to-day tasks

Who Can Apply:

• Females only
• Graduate candidates preferred
• Freshers with good written English skills may also apply.